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I got to the DMV at 10:45 a.m. on Monday. They were on No. 17. My number was 28. I was to pay a fee as I could not get an online appointment until after my dad's out-of-state licence expired. I was finally able to get in at 2 p.m.. REALLY! By my calculations this was about one person per hour for the three people working in the office. This is not rocket science. It is the time state ponied up and changed this outdated, antiquated, inefficient system. The people of Montana deserve better.

Kathi Lytle Bare

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Helena

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